Privacy Policy

Privacy Policy

Last updated: 10 Jun 2026

GrossBros respects your privacy and only collects the information needed to run this website, manage galleries, process orders, and respond to enquiries.

1. Who we are

GrossBros is a photography brand operated by:

I Design Websites
hello@idesignwebsites.net

2. Information we collect

We may collect:

  • your name

  • email address

  • order details

  • delivery/download details

  • messages you send through contact forms or email

  • website usage data, if analytics or cookies are enabled

  • images of people, vehicles, or property photographed in public places

3. How we use your information

We use your information to:

  • process photo purchases

  • deliver digital downloads or prints

  • respond to enquiries

  • manage galleries and customer requests

  • prevent fraud, misuse, or unauthorised access

  • keep basic business and tax records

  • improve the website and customer experience

4. Legal basis

We process personal information where it is needed to:

  • fulfil a purchase or contract

  • respond to your enquiry

  • meet legal or tax obligations

  • protect our legitimate business interests

  • manage and display photography taken in public places

5. Payments

Payments are processed by third-party payment providers. GrossBros does not store full card details.

Payment providers may process your information under their own privacy policies.

6. Pixieset and other services

This website is hosted and managed through Pixieset. Pixieset may process personal information needed to provide galleries, downloads, store features, and related services.

Other trusted service providers may also be used for email, analytics, storage, website hosting, or business administration.

7. Sharing your information

GrossBros does not sell your personal information.

Information may be shared only where necessary with:

  • Pixieset

  • payment providers

  • print fulfilment providers, if prints are ordered

  • email or website service providers

  • professional advisers, if required

  • legal or regulatory authorities, if required by law

8. How long we keep information

We keep personal information only as long as needed for the reason it was collected, including order records, tax records, customer support, and legal obligations.

Gallery images may remain online unless removed, archived, or restricted by GrossBros.

9. Your rights

You may have the right to ask for:

  • access to your personal information

  • correction of inaccurate information

  • deletion of your information

  • restriction or objection to certain processing

  • a copy of your information

Some rights may not apply in all situations, especially where information is needed for legal, tax, contractual, or legitimate business reasons.

10. Image concerns

Most images on this website are taken from public places, including public roads.

If you are clearly identifiable in an image and have a genuine legal, privacy, safety, or safeguarding concern, contact GrossBros with the image reference or screenshot.

Requests will be reviewed reasonably, but removal is not guaranteed unless required by law or justified by the circumstances.

11. Cookies and analytics

This website may use cookies or similar technologies for essential website functions, analytics, security, or customer experience.

You can control cookies through your browser settings.

12. Complaints

If you have a concern, contact GrossBros first so the issue can be reviewed.

You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.

13. Contact

For privacy questions or requests, contact:

hello@grossbros.co.uk